HVTC 40th Anniversary - Claire Barber

Claire Barber is a former Customer Engagement trainee who completed her training with HVTC back in 2018.

Fresh out of school in 2017, Claire had an interest in customer service and wanted to gain some real experience while studying. After exploring her options, the traineeship pathway appealed to her as it was a way that she could gain real hands-on experience while studying to earn a qualification.

Claire completed her practical training while hosted to Service NSW Parkes Business Centre and has since obtained a position with Services Australia, where she works in employment services and assists with the organisation of support payments.

Claire says that a real benefit of the traineeship pathway for her was the chance to gain both a base knowledge and on-the-job experience while working and studying and the same time, as well as having support from HVTC along the way.

Since completing her Cert III in Customer Engagement, Claire has gone on to complete a Cert IV in Human Resources to further develop her skills and knowledge in her career.

“I would recommend the traineeship pathway as it allowed me to gain on-the-job skills and earn a qualification straight out of school. I was thankful for the support I had from HVTC as well.”

 Claire Barber trainee at Service NSW